BESTSELLING BABY & KIDS FOOD
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NexttBrand's take on the return policy
Okay: Company processes exchanges / returns / refunds but customers often pay the return shipping cost or a restocking fee, certain items may not be eligible or carry a higher cost, policies are unclear or long, and / or the window to initiate returns / exchanges is short (often ranging from 3-7 days)
Credits and Refunds
If you are not satisfied with a Product for any reason, you must contact our customer service team at no later than twenty-four (24) hours following its delivery. Depending on the circumstances, and within the sole discretion of Yumi, we will provide a full or partial credit or refund of the purchase price for that Product delivery. Yumi may require either that the Product be returned to Yumi or that You send Yumi photographic images of or other documentation of the basis of Your dissatisfaction with the Product before we process a credit or refund. You forfeit the right to any credits upon cancellation. They are not cash or cash equivalents.
NexttBrand trust scores are a measure of a brand’s reliability and performance. Some brands are not rated due to insufficient information.
Lower scores indicate that customers have reported:
Difficulty returning merchandise and obtaining refunds
Difficulty getting a response when issues arise
Long delays in receiving merchandise
Receiving poor quality merchandise
Not receiving merchandise
Higher scores (As) do not guarantee a great purchasing experience. A company may be highly rated because few customers have reported poor experiences to-date, which is not a guarantee of future performance.
If you’ve purchased from a brand listed on NexttBrand, please leave a review about your experience to help other users. NexttBrand trust scores are based on reviews left by users and informed by Better Business Bureau ratings.