$4,700 1ct. lab diamond
Introducing a collection of bespoke rings that live up to the moment. The ring buying process is complicated enough. We simplified it so that you can focus on the most important part—the proposal. Beautiful lab-grown engagement rings.
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NexttBrand's take on the return policy
Good: Company processes exchanges / returns / refunds, the process is clear and simple, the customer pays no or minimal return shipping cost / restocking fees, and there is a reasonable window to initiate returns / exchanges (14-100+ days)
60 Day Returns + Resizing. If for any reason you aren’t satisfied, simply return it within 60 days for a resize, exchange or full refund. We’ll even cover the return 2-day shipping, to make things as simple as possible. When it comes to a life-long purchase like this one, everything should feel just right.
Free returns are available to all U.S. and Canada customers, limited to two per customer. Engraved rings cannot be returned.
Return + Exchange Process
To return or exchange your purchase:
Call us at 1-888-490-4712 (US Toll-free) or 1-647-846-7375 (Canada)
Within 2 business days, we will email you packing instructions and a pre-paid, fully-insured Fedex label.
Take your Couple ring and label to the nearest FedEx location. They will have the necessary packaging materials for you.
All refunds will be processed within 14 days and refunded to the original payment method.
NexttBrand trust scores are a measure of a brand’s reliability and performance. Some brands are not rated due to insufficient information.
Lower scores indicate that customers have reported:
Difficulty returning merchandise and obtaining refunds
Difficulty getting a response when issues arise
Long delays in receiving merchandise
Receiving poor quality merchandise
Not receiving merchandise
Higher scores (As) do not guarantee a great purchasing experience. A company may be highly rated because few customers have reported poor experiences to-date, which is not a guarantee of future performance.
If you’ve purchased from a brand listed on NexttBrand, please leave a review about your experience to help other users. NexttBrand trust scores are based on reviews left by users and informed by Better Business Bureau ratings.