~$15 per bottle of wine (as a subscriber)
Firstleaf is the revolutionary wine club that puts you first and tailors award-winning wine selections to your taste, schedule and budget. It’s your wine, your way.
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NexttBrand's take on the return policy
Poor: Company's stated return policy terms may be okay, but there have been a high number of complaints from customers around getting exchanges / returns / refunds actually processed (on NexttBrand, Better Business Bureau, or other review platforms)
Your satisfaction is guaranteed. If for any reason you're not satisfied with a bottle, we'll credit you for it, where legal. All wine is sold by Firstleaf, Healdsburg, CA.In the event that you should have a broken bottle or damaged delivery issue, just email us at within 30 days of delivery. We will work with you to resolve the problem to your complete satisfaction, which may include a refund.
We want you to be satisfied with your wine purchase. If you are dissatisfied with any product you receive from us, email us at within 30 days of delivery. We will work with you to resolve the problem to your complete satisfaction.
If a delivery is refused or returned to us, a $20 restocking fee will be issued.
NexttBrand trust scores are a measure of a brand’s reliability and performance. Some brands are not rated due to insufficient information.
Lower scores indicate that customers have reported:
Difficulty returning merchandise and obtaining refunds
Difficulty getting a response when issues arise
Long delays in receiving merchandise
Receiving poor quality merchandise
Not receiving merchandise
Higher scores (As) do not guarantee a great purchasing experience. A company may be highly rated because few customers have reported poor experiences to-date, which is not a guarantee of future performance.
If you’ve purchased from a brand listed on NexttBrand, please leave a review about your experience to help other users. NexttBrand trust scores are based on reviews left by users and informed by Better Business Bureau ratings.